There is an overwhelming likelihood that your organization will be the victim of some type of computer security incident and responding appropriately to a security incident is a difficult task. As with any form of hostile incident, being prepared to repel the attack must take place before the attack occurs. Therefore, proper planning is essential. However, once an attack occurs, a rapid and thoroughly thought out response is critical.

Internet-facing companies are under constant threat of external attacks. Organizations must implement an effective incident response program that includes pre-incident preparation, detection and analysis, containment, mitigation and recovery, and post-incident activities.

Organizations that implement an effective incident response plan will experience an 80% increase in the speed at which they recover from an attack. Source: Gartner

Service Description
Solutionary's incident response and forensics services offer the people and skills necessary to help you carry out the necessary response, from pre-incident prep, to initial incident detection through investigation and recovery. Improper investigations will result in corrupt evidence and poor results and may lead to legal issues; you never know when a case will need to go to court so it is good practice to treat every incident with that thought in mind.

The Solutionary Advantages
Incident response requires a means for reporting and tracking incidents to assist in protecting valuable assets. Solutionary provides that means for secure submission, tracking, storage, and reporting (if and as necessary) of computer security incidents.

• Be Ready Before an Incident - Solutionary can help you build the appropriate internal response team and calling tree. These steps need to be in place before they are needed to prevent potential loss of valuable time and assets.
• Crisis Management Mock Scenario - We will execute a mock incident for you. You can select one of a set of pre-defined scenario frameworks configured to your specific environment. We will work in conjunction with you to plan and execute the scenario, including a post-mortem report identifying the results of the scenario and identified items for improvement.
• Incident Response Capability Development - We will leverage our knowledge and experience to support the development of an incident response process for you including an assessment of your requirements and current capabilities, followed by gap analysis, and planning and implementation of the required capability elements.

Service Benefits
By leveraging our existing 24/7 Security Operations Center we provide you with a single point of contact for reporting and escalating information security incidents as well as triage recommendations. Onsite and additional support can be coordinated as needed and trained analysts can be on their way to your site within one business day of a request for onsite support.

At Solutionary, we make security manageable.