ActiveGuard® service levels can be combined to create a cost-effective log monitoring and management program.
ActiveGuard Enterprise
This solution provides reviews of all priority alerts in real time and delivers the most proactive security and incident response available, 24/7. ActiveGuard Enterprise is ideal for enterprise customers seeking the most robust managed security services possible. For those with compliance needs, the enterprise service is fully-compliant with PCI and a variety of other regulations.
ActiveGuard Select
ActiveGuard Select provides high priority alert (HPA) real-time monitoring. All other alerts are reviewed in daily batch process.
ActiveGuard HPA
The HPA service level is a SOC-augmented service designed for environments that require real-time, 24/7 support response for high priority alerts. It meets the security needs of clients who want to proactively address the most critical threats to their environment.
ActiveGuard SIEM
ActiveGuard SIEM is a streamlined, SIEM-as-a-service offering designed for clients who need a cost-effective log aggregation and correlation engine. It is designed for organizations that want to maintain and manage security and compliance initiatives internally.
ActiveGuard for PCI
This offering is specifically designed to help customers meet network monitoring and management needs associated with PCI. It is ideal for any organization with a PCI compliance requirement.
ActiveGuard UTM
The ActiveGuard UTM offering is designed for SMBs and organizations with remote or branch offices. The solution provides a unified threat management (UTM) device as a single management interface.
All Solutionary Managed Security Services clients, regardless of service tier, have 24/7 access to the ActiveGuard security portal and the client’s dedicated account team.
| Features | Enterprise | Select | PCI | HPA | SIEM |
| Event Handling | Solutionary | Solutionary & Client | Solutionary | Solutionary & Client | Client |
| SOC Validation Performed | All Event Priorities | High Priority Events | All Event Priorities | High Priority Events | n/a |
| SLA for High Priority Alerts | 15 minutes | 30 minutes | Daily Batch | 30 minutes | n/a |
| Compliance & Security Support | All Alerts | High Priority Alerts | Ad-hoc | High Priority Alerts | n/a |
| Log Retention Online/Offline | 90 days / one year | 90 days / one year | 90 days / one year | 90 days / one year | 90 days / one year |
| Portal Access | Included | Included | Included | Included | Included |
